FAQ- Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Definitely, as long as you provide us with a minimum of 30 days’ notice, you can make changes to your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 30 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need additional assistance?
Do you need help to find the answers you are requiring ? So Let’s have a conversation!
We’re Here to Chat – Reach Out Today!
We’re always happy to hear from you! Whether you’re curious about our latest offerings or planning a small gathering, don’t hesitate to contact us.
✓ Stay updated on our latest events and offers.
Contacting us is easy! You can reach us via email or phone. We are always happy to assist you with your coffee shop inquiries. Don’t hesitate to get in touch!
We appreciate your interest in Shark Coffee Shop! Your questions and comments are important to us, and we strive to respond promptly to all inquiries. Thank you for choosing us!
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